Order Processing Time:
- We strive to process and ship all orders within 2 business days of receiving payment. Please note that processing times may vary during peak seasons or promotional events.
- Orders are processed and shipped on business days (Monday through Friday), excluding weekends and holidays.
Lost or Damaged Shipments:
- In the rare event that your order is lost or damaged during transit, please contact us immediately so that we can initiate an investigation with the shipping carrier.
- We are not responsible for delays or damages caused by events beyond our control, including but not limited to natural disasters, severe weather conditions, or transportation strikes.
Delivery Issues:
- If you experience any issues with the delivery of your order, such as a missed delivery attempt or incorrect address, please contact the shipping carrier directly to resolve the issue.
- We are not responsible for orders that are lost or stolen after they have been successfully delivered to the address provided at checkout.
